All products of B.S.R. Biotech are bundled with after sales service. We are committed to giving you excellent service support through our trained engineers throughout Nepal. We make sure that your laboratory smoothly runs 24*7. We have strict Policy of attending any service call the same day.
We understand that the Performance of IVD Equipment determines the quality of results as an output. Therefore, to obtain maximum performance from the equipment we facilitate our client with AMC (Annual Maintenance Contract) and CMC (Comprehensive Maintenance Contract).
All our engineers are factory trained in the respective manufacturer and are stationed both inside and outside Kathmandu valley strategically to provide prompt service.
We have an excellent logistic service for proper and timely delivery of goods. Through our intelligent Inventory Management system, we ensure that all the goods arriving in your laboratory has enough expiry date. Through our inventory management system, we have track record of successfully handing short expiry products like Hematology controls. For goods demanding cold chain maintenance, we have a strict protocol of handling cold chain products. We have in-house cold storage, and we ensure proper packaging so that the goods reach your lab in proper time and prescribed temperature.